We take pride in the fact that Count On UsSMController Services clients stay with us for many years and regularly refer other prospective clients to us. Currently, the shortest client tenure is three years and the longest is thirteen years.
We are proud of and thankful for the many client testimonials we have received over the years, as well as other words of support and recognition.
Our clients recently provided the following reviews:
Our audit firm recommended we hire Count On Us Controller Services to help us with some reconciliations before our annual audit started. I’m sure glad we did. Over the past 18 months the company has been an invaluable resource to us. Jill and Ellen are both cooperative, professional, knowledgeable and accurate. They have assisted us with all aspects of financial management and accounting, including providing guidance and training to our own part-time bookkeeper. They respond quickly to our special requests, and their fees are a good value. I highly recommend Count On Us Controller Services.
Anthony Segars, Fire Chief
Belmont Fire and Sewer District
I am a big proponent of and have used outsourced accounting services for many years, and I’ve learned that not all accounting providers are created equal! The ICS staff have found Count On Us Controller Services owner Jill Vales to be extraordinarily proactive and knowledgeable regarding the unique needs of non-profits. Jill has really improved our financial reporting as well as our budgeting/forecasting workflows. Most importantly, she has trained and mentored ICS’s internal bookkeeping staff, and as a result their accounting knowledge and job satisfaction have increased significantly.
Jamie Moon, President and CEO
Institute for Child Success
Following their initial review and assessment, Count On Us Controller Services added significant value by streamlining our accounting procedures and offering an experienced independent perspective. Their ongoing services include supervision of our bookkeeper, quarterly financial reporting for our Board, annual budget development, and management of our annual audit and Form 990 tax return processes. The company has become an important and reliable partner at the Greenville Area Development Corporation as we seek to maintain a high level of financial accuracy, consistency and insight, in a time of constant change.
Mark Farris, President and CEO
Greenville Area Development Corporation
Count On Us Controller Services has greatly reduced the workload and stress levels of our volunteer Board Treasurer and myself. They recommended several changes which enhanced and streamlined our grants and medical revenue recognition and other accounting policies and processes. They have worked hard to issue our comprehensive monthly financial statements, which include Insights and Financial Highlights sections, on a timely basis. Jill Vales, Client CFO, and Ellen Clement, Client Controller, have attended and presented at several Board Meetings, fully gaining the trust and respect of the Board. Ellen and I have developed a close and productive working relationship for which I am very appreciative. She played a significant role in developing our Annual Budget and has worked closely with our auditors. She recently jumped in to help me with compiling and developing financial information needed for our “Health Center Program Look-Alike” application. I highly recommend Count On Us Controller Services to any non-profit organization which is not large enough to hire a full-time Finance Director or Controller.
Norma Jean, President and CEO
Institute for Child Success
Even smaller non-profits like Palmetto Shared Services Alliance need reliable budgeting, accounting and reporting. Fortunately, Count On Us Controller Services has been there for us since our inception, allowing me to be able to focus on programs and staff. While most of their work and communications are handled remotely, Jill Vales makes a point to meet with me in person at least quarterly, and I very much appreciate our working relationship. Always accommodating and responsive, Count on Us was particularly helpful this past year, assisting us through COVID and on an important special project, at no additional fee.
Leslie Latimer, Executive Director
Palmetto Shared Services Alliance
Several years ago, we outsourced all accounting and financial management functions to JMV Management Services (now Count On Us Controller Services). We consistently receive the expertise and segregation of duties internal control we need, in a cost-effective manner; Jill, Ellen and Debie are always professional and responsive. They have adapted well to our changing needs as our business has grown and evolved. Of key importance to me is ensuring our annual audit is conducted efficiently and that there are no surprises. Our auditors are very complimentary of Jill and her team, and each year they have issued “clean” audit opinions with virtually no adjustments. We truly do count on Count On Us Controller Services as a valuable member of our team and contributor to our success.
President and CEO
Mid-sized Greenville SC Company
(Reference available)
When the large non-profit I lead changed audit firms, we were quite surprised to learn our accounting records were not audit-ready. The new audit firm suggested we engage CFO Services On Demand (now Count On Us Controller Services) to assess the situation and make necessary accounting corrections before they resumed their audit. Not only did Jill Vales work diligently to accomplish this, she went further, recommending several changes to strengthen our accounting processes, including that we hire a full-time in-house Controller- which she then helped us recruit. I highly recommend Count On Us Controller Services to organizations facing similar challenges or needing ongoing part-time Controller services.
Rich Jones, Non-profit President and CEO
As the owner of several small businesses in the Upstate, I am grateful for the accounting services and CFO-level financial and business advice Jill Vales has provided for over ten years. Whenever we experience turnover in our internal accounting staff, Jill is always the one constant we can rely on to keep things on track. She takes the time to really understand the industry, including attending state and national conferences with me. Additionally, I’ve long admired Jill’s leadership of and commitment to Greenville’s business and non-profit communities. I’ve also had the pleasure to work with Ellen Clement, who handled accounting, payroll and HR for my start-up retail store and café. I wish Jill and Ellen continued success with Count On Us Controller Services.
Darla Booher, Entrepreneur
Greer, SC
Jill Vales, President of Count On Us Controller Services, is very knowledgeable, professional, and easy to work with. At the start of her five years of service with us, she quickly assessed our accounting and financial management needs and offered wonderful insights for improvement. Among other things, she trained our staff on proper accounting and budgeting procedures and created an easy-to-read financial statement report for our Board, which she prepares monthly. All of this work has helped us to better monitor and communicate our financial landscape. Jill also makes herself available to answer questions within a reasonable timeframe; when she doesn’t know the answer, she works hard to quickly find the answer and recommend a solution.
Jennifer Fouse Sheorn, Executive Director and Pastor
Triune Mercy Center
Although our organization is small, it is still very important to produce accurate, timely and easy to understand financial statements to provide to our Board and Donors, and we have relied on Count On Us Controller Services to do this for several years. They also handle our day-to-day accounting and assist with preparing our annual budget and Form 990 tax return. Jill and Ellen provide us with great service on all deliverables.
Chandra Dillard, Board Chair
Nicholtown Child and Family Collaborative
We ❤ Non-Profits.